RETURN POLICY

ARTICLE 0 — OVERVIEW

This website is operated by Le Labo - Yeast. Throughout the site, the use of the terms “we,” “us” and “our” to refer to Le Labo - Yeast. This website, including all information, tools and services available through it, is offered to you, the user, by Le Labo - Yeast, upon your acceptance of all the terms, conditions, policies and notices stated herein.

By visiting our site and/or purchasing something from the company, you are participating in our “Service” and agreeing to be bound by the following terms and conditions (“Terms and Conditions,” “Terms of Use”), including the terms, conditions and policies referenced and/or hyperlinked herein. These Terms of Use apply to all users of the Site, including, but not limited to, individuals who are visitors, suppliers, customers, merchants and/or content providers.

Please read these Terms of Use carefully before accessing and using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all of the terms and conditions of this agreement, you may not be able to access the website or use the services. Should these Terms of Use be considered an offer, acceptance is expressly limited to them.

Each new tool or feature that is added to this online store is also subject to the Terms of Use. The most recent version of the Terms of Use can be viewed at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Use by posting such updates and/or modifications on our website. Please check this page from time to time for changes. By continuing to access or use the website after changes are posted, you agree to those changes.

Our online store is hosted by Shopify Inc. which provides us with an online e-commerce platform enabling us to sell you our products and services.

 

ARTICLE 1 — ONLINE STORE TERMS OF USE

By agreeing to these Terms of Use, you declare that you have reached or exceeded the age of majority in your region, province or state and that you have given us permission to allow any minor in your care to use this site.

You must not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction when using the Service (including, but not limited to, copyrights).

You may not transmit any computer worms, viruses or any other type of destructive code.

A breach or violation of any of the terms will result in immediate termination of your services.

 

ARTICLE 2 — GENERAL TERMS AND CONDITIONS

We reserve the right to refuse service to anyone at any time and for any reason.

You understand that your content (except for your credit card information) may be transferred without encryption and that this includes (a) transmissions over multiple networks and (b) changes made to comply with and adapt to the technical requirements of the network or device connections. Your credit card information is always encrypted when transferred across networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, any use of or access to the Service, as well as any contact on the website through which the Service is provided, without written permission.

The headings used in this agreement are included for reference purposes only and do not limit or affect these terms.

 

ARTICLE 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We shall not be held responsible if the information provided on this site is inaccurate, incomplete or out of date. The content of this site is provided for general information purposes only and is not intended to be viewed or used as the sole basis for making decisions without consulting greater, more accurate, more complete or more timely information sources. If you rely on the content of this site, you do so at your own risk.

This site may contain some historical information. Historical information is not up to date and is provided for reference purposes only. We reserve the right to make changes to the contents of this site at any time, but we are under no obligation to update any of the content. You acknowledge that it is your responsibility to keep track of changes made to our site.


ARTICLE 4 — CHANGES IN SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We will not be liable to you or any third party for any price changes, modification, suspension, or termination of the Service.

 

ARTICLE 5 — PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may only be available through the website. The quantities of these products or services may be limited and returns or exchanges are strictly subject to our Return Policy.

We reserve the right but are under no obligation to limit the sale of our products or services to any given person, geographic area or jurisdiction. We reserve the right to do so on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions and pricing are subject to change at any time, without notice and at our discretion. We reserve the right to discontinue the sale of products at any time. Any product or service offered on this site is void where prohibited by law.

We do not guarantee that the quality of the products, services, information or other material you purchase or obtain will meet your expectations or that any errors in the Service will be corrected.

 

ARTICLE 6 — BILLING AND ACCOUNT INFORMATION ACCURACY

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or on the same customer account, the same credit card and/or orders using the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting you through the email address and/or billing address or telephone number provided in the order. We reserve the right to limit or prohibit orders that we suspect may have been placed by dealers, resellers or distributors.

For all purchases made from our online store, you agree to provide current, complete and accurate purchase and account information. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so we can complete your transactions and contact you if necessary.

 

ARTICLE 7 — OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor, control or administer.

You acknowledge and agree that we provide you access to these tools on an “as is” and “as available” basis, without warranty, representation or condition of any kind and without approval. We shall not be liable for anything arising out of or relating to your use of the Third-Party Optional Tools.

Any use you make of the Optional Tools offered through the site is entirely at your own discretion and risk. Furthermore, it is your responsibility to inquire about and agree to the terms and conditions under which such tools are supplied by the concerned third-party provider(s).

In the future, we may also offer new services and/or features through the website (including the release of new tools and resources). These new services and/or features will also be subject to these Terms of Use.

 

 ARTICLE 8 — THIRD-PARTY LINKS

There may be content, products and services accessible through our service that includes items from third parties.

Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not required to review or evaluate their content or accuracy, nor do we warrant or assume any responsibility for the content or websites, products or services of third-party sources.

Furthermore, we are not responsible for any harm or damage related to the purchase or use of any goods, services, resources, content or any other transactions related to these third-party websites. Please read the policies and practices of these third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products should be addressed to those third parties.

 

ARTICLE 9 — COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you should submit specific content (e.g., as part of your participation in contests), or if without our request you send creative ideas, suggestions, proposals, plans or other material, whether online, by email, by mail, or otherwise (collective, “feedback”), you grant us the right, at any time and without limitation, to edit, copy, publish, distribute, translate and use in any medium any of your feedback. We are not and shall not, in any event, be under any obligation (1) to maintain the confidentiality of any comments; (2) to provide compensation to anyone regarding any feedback or (3) to respond to any comments.

We may, but are not under any obligation to, remove content and accounts containing content that we consider, at our discretion, to be unlawful, offensive, threatening, derogatory, defamatory, pornographic, obscene, or in any way objectionable, that violates any party’s intellectual property or these Terms of Use.

You agree that your comments must not infringe the rights of third parties, including copyrights, trademarks, privacy, personality, nor other personal or Intellectual Property rights. You further agree that your comments shall not contain any unlawful, abusive, obscene material or any computer virus or other malicious software that may in any way affect the operation of the Service or any related website. You may not use a false email address, claim to be someone you are not, nor attempt to mislead us or third parties as to the source of any comments. You are responsible for all comments you make and for ensuring their accuracy. We assume no responsibility for comments posted by you or any third party.

 

ARTICLE 10 — PERSONAL INFORMATION

The use of your personal information on our online store is regulated by our Privacy Policy.

 

ARTICLE 11 — ERRORS, INACCURACIES AND OMISSIONS

There may occasionally be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping costs, delivery times and stock availability. We reserve the right to correct any errors, inaccuracies or omissions and to change, update information or cancel orders if any information on the Service or any related website is inaccurate, at any time without notice (including after you have placed your order).

We are under no obligation to update, modify or clarify any information on the Service or any related website, including but not limited to pricing information, except where legally required. No specified update or refresh date applied to the Service or any related website shall be defined to indicate that the information offered in the Service or on any related website has been changed or updated.

 

ARTICLE 12 — PROHIBITED USES

In addition to the other prohibitions in these Terms of Use, you are prohibited from using the Site or its content:

(a) for any illegal purpose; (b) to incite third parties to engage in or participate in any illegal activity; (c) to violate any applicable local ordinance or any international, federal, provincial, state law, rule, or regulation; (d) to transgress or infringe our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, vilify, slander, libel, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track other users’ personal information; (i) to spam, phish, hijack, extort information, browse, explore or scan the web; (j) for obscene or immoral purposes; or (k) to interfere with or bypass security measures of the Service or any related website, as well as other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating the Prohibited Terms of Use.

 

ARTICLE 13 — WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY

We do not under any circumstances warrant, certify or declare that your use of our service will be uninterrupted, secure, timely or error-free.

We do not warrant that the results obtained from the use of the Service will be accurate or reliable.

You agree that, from time to time, we may withdraw the Service for indefinite periods or cancel it at any time without notice.

You expressly agree that your use of, or inability to use, the Service is at your own risk. The Service and all products and services provided to you through it are (unless otherwise expressly stated by us) provided on an “as is” and “as available” basis for your use without representation, warranty or condition of any kind, either express or implied, including all implied warranties or conditions of merchantability or merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no event shall Le Labo - Yeast, our directors, managers, employees, corporate affiliates, agents, contractors, interns, suppliers, service providers and licensors be liable for any injury, loss, claim, nor any direct, indirect, incidental, punitive, special or consequential damages, including, but not limited to, loss of profits, revenue, savings or data, replacement costs or other similar damages, whether in contract, tort (including negligence), strict liability or otherwise, arising out of your use of the Service or any service or product using the Service, or any other claim relating in any way to your use of the Service or any product, including, but not limited to, errors or omissions in any content, or any loss or damage arising from the use of the Service or any content (or product) posted, transmitted or otherwise made available through the Service, even if you have been advised of the possibility of such claims arising.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in those states or jurisdictions will be limited to the maximum extent permitted by law.

 

 ARTICLE 14 — INDEMNITY

You agree to indemnify, defend and hold Le Labo - Yeast, our subsidiaries, affiliates, partners, supervisors, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, free from claims or demands, including any reasonable lawyer’s fee, made by a third party due to or arising out of your breach of these Terms of Use or the documents referenced herein, or as a result of your violation of any law or rights of others.

 

ARTICLE 15 — SEVERABILITY

If any part of these Terms of Use is found to be illegal, invalid or unenforceable, that part shall nevertheless be enforceable to the fullest extent permitted by law and the unenforceable portion shall be deemed severed from these Terms of Use, without affecting the validity and enforceability of the remaining parts.

 

ARTICLE 16 — TERMINATION

The obligations and liabilities incurred by the parties before the date of termination shall survive the termination of this agreement for all purposes.

These Terms of Use will remain in effect unless and until they are terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services or when you cease using our site.

If we determine or suspect, in our sole discretion, that you are not complying or have failed to comply with any term or provision of these Terms of Use, we may also terminate this agreement at any time with no further notice. You will remain responsible for all outstanding amounts due up to and including the date of termination, whereupon we may deny you access to our services (or any part thereof).

 

ARTICLE 17 — ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use or any other policies or operating rules we post on this site or relating to the Service constitute the entire agreement and understanding of both of you and us and govern your use of the Service. They supersede all prior and current agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior version of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed to the detriment of the editor.

 

 ARTICLE 18 — APPLICABLE LAW

These Terms of Use, as well as any separate agreement by which we provide you with the Services, shall be governed by and construed in accord with the laws of 1660, rue de la Ferme, Sainte-Anne-de-la-Pocatière (Quebec)  G0R 1Z0 Canada.

 

ARTICLE 19 — CHANGES TO THE TERMS OF USE

You can consult the most recent version of the Terms of Use at any time on this page.
We reserve the right, at our discretion, to update, change or replace any part of these Terms of Use by posting such updates and/or changes on our website. It is your responsibility to check our website from time to time to see if any modifications have been made. Your continued access or use of our website and the Service following the posting of changes to these Terms of Use constitutes your acceptance of those.

 

 ARTICLE 20 — CONTACT INFORMATION

 Questions about the Terms of Use should be sent to info@levureslelabo.com.